Warranty Abuse

We are proud to offer our Lifetime Warranty on our rings; however, we are not able to offer it for customer abuse. While warranty claims being denied for customer abuse is uncommon they do happen on occasion. In general, customer abuse is any damage caused that is beyond normal wear and tear. Customer abuse is looked at on a case by case basis and it's not possible for us to list everything that may be considered abuse, but a few examples where it wouldn't be covered are bent rings, chips or significant scratches that are clearly not caused by a material defect, and chemical damage to a ring. We always recommend treating your ring like you would any other piece of fine jewelry.

Here are a few examples of rings that were unable to be covered by our warranty:

Barely bent ring

This ring has been bent out of shape likely from being smashed.

Slightly bent ring

This ring was likely smashed between two objects causing the ring to bend into more of an oval shape.

Fairly bent ring

This ring has been hit on one side causing a bend on one side of the ring.

Significantly bent ring

This ring has been significantly bent from being smashed.

Smashed ring

This ring was likely run over by a vehicle to become this smashed.

Burnt and Chipped ring

This ring has a chip that appears to have been caused by an electric or welding burn.

Significantly Chipped ring

This ring has significantly chipping that appears to have been caused by the ring being smashed into the ground.